Position: Dining Room Server
Department: Dining
Reports To: Dining Services Director
FLSA: Non-Exempt
Job Summary: As a Dining Server, you will make a difference in one of our residents' favorite moments; their fine dine experience! Our menu is rich in options and carefully selected by our chefs, a perfect pairing for your outstanding customer service skills in the dining room.
Duties and Responsibilities:
o Greeting and seating Residents
o Communicating any food allergy or special nutrition needs to kitchen staff
o Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
o Promptly addressing any customer service issues and referring to management if and when necessary
o Performing cleaning duties, such as at the service station, around the kitchen and in the dining area
Working Conditions:
o Exposure to chemicals and cleaning solvents.
o Work within multiple work environments and unsanitary conditions.
o Exposure to illnesses and frailties of tenants.
o Subject to frequent interruptions and changes in priorities as urgent needs arise that require immediate attention.
o Works among tenants, family members, visitors, and staff in a variety of situations.
Personal Characteristics and Skills
o Must be able to cope with the mental and emotional stress of the position.
o Must be caring and compassionate in dealing with residents as well as staff.
o Must be able to relate and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
o Must possess the ability to communicate with all levels of management, employees and outside contacts.
o Possess the ability to make independent decisions when circumstances warrant such action.
o Possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies and the general public.
o Possess leadership ability and the willingness to work harmoniously with and supervise professional staff.
o Willingness to work beyond normal working hours and in other positions temporarily when
Compensation: $14.00 - $16.00 per hour
Premier Assisted Living & Memory Care Coming to Rochester Hills, Michigan
We are a small, family-owned community committed to bringing joy to our residents as we do our best to improve their lives.
At Grace, we believe that everyone should feel loved, listened to, and respected. This applies to our residents and our employees. We are “raising the bar” in how we care for people. Our mission is to create a loving and safe environment that residents are excited to call their new home!
We develop meaningful bonds with our staff, residents, and their families.
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